User Agreement

1. TERMS AND DEFINITIONS

In this Agreement, unless the context otherwise requires, the following capitalized terms and definitions have the following meanings:

1.1. "Website" – a collection of information, texts, graphic elements, design, images, photo and video materials, and other results of intellectual activity, as well as software and hardware ensuring the publication of information and data united by a common purpose for public viewing via technical means used for communication between computers on the Internet. The Website is located on the Internet at: https://relocaterussia.com/.

1.2. "Agreement" – this User Agreement.

1.3. "Website Administration" – persons responsible for providing access to the Website, functional actions on the Website, making changes to the Website, as well as to this Agreement.

1.4. "Service" – a set of functional capabilities of the Website, representing a technological platform for purchasing digital goods.

1.5. "User" – any individual, an Internet user, specifically of the Website, who has accepted this Agreement.

1.6. "Personal Account" – a set of protected pages of the system created as a result of the User's registration on the Website and accessible upon entry of Account Information by the User.

1.7. "Website Content" – all objects posted on the Website, including design elements, text, graphic images, illustrations, videos, scripts, programs, and other objects and collections thereof. The Website Administration is the owner of exclusive rights to use the Website, including all Website Content.

1.8. "Account Information" – unique information about the User, provided by them for the purpose of registration on the Website.

All other terms and definitions found in the text of the Agreement not specified in this section shall be interpreted by the Parties in accordance with the legislation of the Russian Federation and the customary rules for interpreting corresponding terms established on the Internet.

2. GENERAL PROVISIONS. SUBJECT OF THE AGREEMENT

2.1. This Agreement defines the rules and procedures for using the Service, and the rights and obligations of Users when using the Service.

2.2. By starting to use the Service and/or its individual functions, including by completing the registration procedure, the User is deemed to have accepted the terms of the Agreement in full, without any reservations or exceptions.

2.3. In case of the User's disagreement with any of the provisions of the Agreement, the User is not entitled to use the Service.

2.4. The Website Administration reserves the right to unilaterally make changes to this Agreement at any time without prior notice to the User. The User undertakes to review the content of the Agreement posted on the Website at least once a month in order to timely familiarize themselves with its changes. The new version of the Agreement and/or any of its integral parts comes into force from the moment of its publication on the Website, unless another effective date for the changes is determined by the Website Administration upon their publication. The current version of the Agreement and all its appendices is always publicly available on the Website. If the User does not agree with the changes made to the Agreement, they are obliged to stop using the Service.

2.5. The subject of this Agreement is the provision to the User of access to use the Website and all capabilities of the Service on the terms established by this Agreement and in the manner established by this Agreement.

2.6. A mandatory condition for providing the User with access to use the Website and the Service in accordance with this Agreement is the acceptance, compliance by the User with, and application to the relations of the Parties of the requirements and provisions defined by this Agreement.

3. RIGHTS AND OBLIGATIONS OF THE USER

3.1. The User undertakes to:

3.1.1. Carefully read the terms of this Agreement, as well as monitor changes to this Agreement in case of continued use of the Service.

3.1.2. Comply with all terms and rules of this Agreement.

3.1.3. Bear responsibility for the security of Account Information, namely, not to transfer Account Information to third parties.

3.1.4. Immediately inform the Website Administration of the fact of illegal possession of Account Information by third parties.

3.1.5. When using the Service, as well as during further interaction with other Users, not violate the legislation of the Russian Federation, international legislation, the rights and freedoms of third parties, moral and ethical standards.

3.1.6. Not post personal data of other persons on the Website, and not use personal data of other Users in any way that does not comply with the requirements of the legislation of the Russian Federation, international legislation, for illegal or unlawful purposes, for the purpose of gaining profit, and any other purposes not corresponding to the purposes of creating the Website.

3.1.7. Not post information and objects (including links to them) on the Website that may violate the rights and interests of other persons.

3.1.8. Not register as a User on behalf of or instead of another person or register a group (association) of persons or a legal entity/individual entrepreneur as a User.

3.1.9. Not upload, store, publish, or distribute any information that:

• contains threats, discredits, insults, defames honor and dignity or business reputation, or violates the privacy of other Users or third parties;
• violates the rights of minors;
• is vulgar or obscene, contains profanity, contains pornographic images and texts or scenes of a sexual nature involving minors;
• contains scenes of violence or inhumane treatment of animals;
• contains a description of the means and methods of suicide, any incitement to commit it;
• promotes and/or contributes to inciting racial, religious, ethnic hatred or enmity, promotes fascism or the ideology of racial superiority;
• contains extremist materials;
• promotes criminal activity or contains advice, instructions, or guidelines for committing criminal acts;
• contains restricted access information, including, but not limited to, state and commercial secrets, information about the private life of third parties;
• contains advertising or describes the attractiveness of using alcohol and/or narcotic substances, including "digital drugs" (sound files that affect the human brain through binaural beats), information on the distribution of drugs, recipes for their manufacture, and advice on use;
• is fraudulent in nature;
• and also violates other rights and interests of citizens and legal entities or requirements of the legislation of the Russian Federation.

3.1.10. Immediately after receiving the appropriate instruction from the Website Administration, delete any information that, in the opinion of the Website Administration, is undesirable, infringes on the interests of Users, or for other reasons is undesirable for posting on the Website.

3.2. The User is prohibited from:

3.2.1. Carrying out actions aimed at disrupting the normal functioning of the Website and the Service or personal pages of Users, uploading, storing, publishing, distributing and providing access to or otherwise using viruses, trojans, and other malicious programs;

3.2.2. Uploading, sending, transmitting, or in any other way posting and/or distributing any materials containing viruses or other computer codes, files, or programs designed to disrupt, destroy, or limit the functionality of any computer or telecommunications equipment or programs, for carrying out unauthorized access, as well as serial numbers for commercial software products and programs for their generation, logins, passwords, and other means for obtaining unauthorized access to paid resources on the Internet, as well as posting links to the above information.

3.2.3. Using automated scripts (programs) to collect information on the Website and (or) interact with the Website without special permission from the Website Administration.

3.2.4. Reproducing, repeating and copying, selling and reselling, as well as using for any commercial purposes any parts of the Service, or access to it, except in cases where the User has received such permission from the Website Administration.

3.2.5. Attempting to gain access to the login and password of another User, including, but not limited to, deception, hacking into the personal accounts of other Users, and so forth.

3.2.6. Posting commercial, social, political, or other advertising without prior coordination with the Website Administration.

3.2.7. Posting any information that, in the opinion of the Website Administration, is undesirable, infringes on the interests of Users, or for other reasons is undesirable for posting on the Website.

3.2.8. Impersonating another person or a representative of an organization and/or community without sufficient rights to do so, including impersonating a member of the Website Administration, as well as using any other forms and methods of illegal representation of other persons on the network, as well as misleading Users or the Website Administration regarding the properties and characteristics of any subjects or objects.

3.2.9. Reworking the Service, modifying, translating, adapting, subjecting to engineering analysis, decompiling, reverse engineering, adapting, modernizing, attempting to gain access to the source code of the Service, correcting errors, improving, refining the Service or any part thereof, creating new derivative software products based on and/or using the Service.

3.2.10. Uploading, sending, transmitting, or in any other way posting and/or distributing content in the absence of rights to such actions under the legislation of the Russian Federation, international legislation, or any contractual relations.

3.2.11. Otherwise violating the norms of legislation, including norms of international law.

3.3. The User has the right to:

3.3.1. Receive access to the Website around the clock, except for the time of preventive maintenance or other works carried out by the Website Administration.

3.3.2. Independently change Account Information without notifying the Website Administration.

3.4. The User guarantees (assures) that:

3.4.1. They express their unconditional agreement with all terms of this Agreement and undertake to observe them or stop using the Website.

3.4.2. They have sufficient competence to study and understand the content of this Agreement.

3.4.3. They have voluntarily registered on the Website.

4. RIGHTS AND OBLIGATIONS OF THE WEBSITE ADMINISTRATION

4.1. The Website Administration undertakes to:

4.1.1. Ensure the User's access to the Website and all technical capabilities of the Service.

4.1.2. Provide the User with the opportunity to independently provide information about themselves.

4.1.3. Not disclose the User's Account Information to third parties.

4.1.4. Ensure round-the-clock availability of the server on which the Website is located, except for the time of preventive or other works necessary to maintain the continued functionality of the Website.

4.2. The Website Administration has the right to:

4.2.1. In case of violation by the User of the terms of the Agreement, send a warning to the User containing a list of violations. If the User does not eliminate the violations within one day from the moment the notification is sent to them or repeatedly violates the specified terms or other terms, the Website Administration has the right to unilaterally refuse to execute the Agreement and terminate the User's access to the Website.

4.2.2. Carry out moderation (review by the Website Administration of information posted by the User on the Website for compliance with the provisions of this Agreement) in cases where the information posted by the User violates the provisions of this Agreement, as well as in case of receipt of a message from other Users addressed to the Website Administration stating that the information posted by the User violates the provisions of this Agreement.

4.2.3. Dispose of statistical information related to the functioning of the Website, as well as Users' Account Information to ensure targeted display of advertising information to various audiences of Website Users.

4.2.4. Send the User information about the development of the Website and Service; send SMS messages, emails, for the purpose of conducting surveys about the quality of the Website's operation, providing and requesting other information, as well as advertising its own activities and services.

4.2.5. Temporarily stop the operation of the Website, as well as partially restrict or completely stop access to the Website and Service until the completion of necessary maintenance and/or modernization of the Website and/or Service. The User is not entitled to demand compensation for losses for such temporary restriction of the accessibility of the Website and/or Service.

5. RULES FOR USING THE WEBSITE

5.1. Procedure for providing access to the Service:

5.1.1. The Service is provided to the User "as is" in accordance with the principle generally accepted in international practice. The User uses the Services at their own risk. The Website Administration does not guarantee to the User that the results that may be obtained within the framework of using the Service, or the functional capabilities of the Website, or the information obtained on the Website, will be accurate and reliable and can be used for any purposes of the User; the results of using the Website and Service will meet the requirements and expectations of the User.

5.1.2. Any information and materials, access to which the User obtains using the Service, they may use or not use at their own discretion. The User is independently responsible for the use of the specified information and materials, including regarding causing damage to third parties, regarding the loss of their own data, their own property losses, as well as in the form of any harm.

5.1.3. The Website Administration is not responsible for the impossibility of using the Service for reasons depending on the User. The User acknowledges that they bear full responsibility for possible negative consequences caused by incompatibility or conflicts of the Service with other software products installed on the User's equipment.

5.1.4. The Website Administration will make every possible effort to ensure the normal operation of the Website and Service, however, it does not guarantee that all errors in the operation of the Service will be corrected, and bears no responsibility for non-performance or improper performance of obligations under this Agreement, as well as for direct and indirect losses of the User, and possible damage arising, including as a result of:

• illegal actions of Internet users aimed at violating information security or the normal functioning of the Website;
• absence (impossibility of establishing, termination, etc.) of Internet connections between the User's server and the Website, as well as with the server of other Users;
• conduct by state and municipal bodies, as well as other organizations, of activities within the framework of operational-search actions;
• establishment of state regulation (or regulation by other organizations) of the economic activities of commercial organizations on the Internet and/or the establishment by the indicated entities of one-time restrictions that make it difficult or impossible to execute this Agreement;
• temporary technical failures and interruptions in providing access to the Website, in the operation of communication lines, other similar failures;
• other cases independent of the Website Administration.

5.1.5. The Website Administration is not responsible for any types of losses incurred as a result of the User using the Service.

5.2. Functional capabilities of the Service:

5.2.1. The Service represents a technological platform for selling digital goods.

5.3. User Registration:

5.3.1. In order to use all technical capabilities of the Service provided by the Website Administration under this Agreement, the User must complete the registration procedure on the Website. Registration of the User on the Website is free and voluntary.

5.3.2. Agreement with the terms of this Agreement is carried out by completing the registration procedure on the Website or by any other use of the Service.

5.3.3. When registering on the Website, the User is obliged to provide the Website Administration with the necessary reliable and up-to-date information to generate a Personal Account.

5.3.4. Registration on the Website is carried out through authorization of the User's account via Email and password.

5.3.5. Upon completion of the registration process, the User becomes the owner of the User's Account Information, which means that they are responsible for the security of the Account Information, as well as for everything that will be done on the Website under the User's Account Information.

5.3.6. The User is obliged to immediately notify the Website Administration of any case of unauthorized access to the Website, that is, carried out by a third party without the consent and knowledge of the User and/or of any breach of security of the User's Account Information. The Website Administration is not responsible for possible loss or corruption of data that may occur due to violation by the User of the provisions of this clause of the Agreement.

5.3.7. To start working with the Service, the User must enter their current and correct Account Information in the corresponding section of the Personal Account.

5.3.8. Unless proven otherwise by the User, any actions performed using their Account Information are considered performed by the corresponding User. In case of unauthorized access to the User's Personal Account or distribution of access to the Personal Account, the User is obliged to immediately report this to the Website Administration.

5.3.9. While using the Website, the User is prohibited from:

• Bypassing technical restrictions established on the Website;
• Studying the technology, decompiling or disassembling the Website except in cases expressly provided for by the legislation of the Russian Federation;
• Creating copies of Website instances, as well as its external appearance (design);
• Changing the Website in any way;
• Performing actions aimed at changing the functioning and operability of the Website;
• Transferring Account Data to a third party.

5.4. Procedure for using the Service after completing the User registration procedure:

5.4.1. After completing the registration procedure, the User has the right to use all technical capabilities of the Service. The use of technical capabilities of the Service is voluntary. The User guarantees that the decision made by them to use the technical capabilities of the Service is based on their personal free will and is not conditioned by a confluence of difficult life circumstances.

5.5. Procedure for the Website Administration providing access to the Service:

5.5.1. The Website Administration undertakes to ensure access to all technical capabilities of the Service for registered Users who properly fulfill the obligations accepted under the Agreement.

5.5.2. The Website Administration undertakes to restore the operation of the Service in the shortest possible time under comparable circumstances in the event of technical errors, breakdowns, or failures on the server.

5.6. Termination of access to the Website:

5.6.1. The User has the right to stop using the Website at any time.

5.6.2. The Website Administration has the right, without prior notice, to terminate (stop) the User's access to the Website at any time in the following cases:

• Violation by the User of the terms of this Agreement;
• Violation of intellectual property rights of the Website Administration, other Users, or third parties;
• Commission of actions that are illegal, violate the rights and interests of the Website Administration, other Users, or third parties, or undermine the operation of the Website or the possibility of using the Website by other Users;
• The Website is used by the User in such a way that it may entail legal liability of the Website Administration in the future;
• If required by current legislation or a competent state authority.

5.7. Personal Data:

5.7.1. The User gives consent to the Website Administration freely, of their own free will and in their own interest, in accordance with the requirements of Art. 9 of Federal Law No. 152-FZ "On Personal Data" dated 27.07.2006, for automated and non-automated processing of personal data upon registration on the Website, during the use of the Personal Account, including, but not limited to:

• Surname, name, patronymic, gender, email address, contact phone number;
• Source of entry to the Website and information of the search or advertising request;
• Data about the user device (including resolution, version, and other attributes characterizing the user device);
• User clicks, page views, field fillings;
• Session parameters: date and time of User registration, date and time of User authorization, date and time of User's last login, name and version of User's browser;
• User's geolocation, User's geolocation by IP.

5.7.2. Processing of personal data means collection, recording, systematization, accumulation, storage, updating, modification, use, depersonalization, blocking, transfer (distribution, provision, access), destruction of personal data.

5.7.3. Processing of personal data is carried out in accordance with the Privacy Policy of the website located at: https://relocaterussia.com/en/privacy-policy.

6. INTELLECTUAL PROPERTY

6.1. The Website Administration owns all property rights without exception, including intellectual property rights to the entire Website Content, as well as the Website software. The Website software and Website Content are protected by copyright in the manner prescribed by the current civil legislation of the Russian Federation, as well as international treaties and conventions in the field of intellectual property protection.

6.2. Using the Website Content, as well as any other elements of the Service, is possible only within the functionality offered by a particular Service. No elements of the Service content, as well as any Website Content, may be used otherwise without prior permission of the Website Administration.

6.3. Users are prohibited from copying, reproducing, modifying, compiling, distributing, displaying in any form, publishing, downloading, transmitting, selling, or otherwise distributing or using the Website Content and Website software, except in cases where such actions are expressly permitted by the terms of this Agreement or the current legislation of the Russian Federation.

6.4. Nothing in the text of this Agreement can be interpreted as a transfer to the User of any exclusive rights to the Website Content (fully or in a separate part) and/or Website software.

6.5. The User is obliged to immediately notify the Website Administration of all cases of violation of intellectual rights of the Website Administration known to them, including in case of loss/disclosure of Account Data, and to take necessary measures to eliminate the committed violation and prevent similar violations in the future.

6.6. The Website may contain links to other websites on the Internet (third-party websites). Said third parties and their content are not checked by the Website Administration for compliance with any requirements (reliability, completeness, legality, etc.). The Website Administration is not responsible for any information, materials posted on third-party websites to which the User gains access after using the Website, including for any opinions or statements expressed on third-party websites, advertising, etc., as well as for the availability of such websites or content and the consequences of their use by the User.

6.7. A link (in any form) to any website, product, service, any information of a commercial or non-commercial nature posted on the Website does not constitute an endorsement or recommendation of these products (services, activities) by the Website Administration, except in cases where this is expressly indicated by the Website Administration.

7. LIMITATION OF LIABILITY, ABSENCE OF WARRANTIES

7.1. The User independently determines the list of organizational and software (for computers) means for keeping their Account Information secret and ensuring authorized access to it. The Website Administration is not responsible for losses caused to the User as a result of disclosure of the User's Account Information to third parties occurring through no fault of the Website Administration. If any person other than the User authorizes on the Website using the User's Account Information, then all actions performed by such a person will be considered performed by this User. The User is independently responsible for all actions performed by them on the Website, as well as for all actions performed on the Website by any other persons using the User's Account Information.

7.2. The Website Administration does not guarantee that the Website software does not contain errors and/or computer viruses or extraneous code fragments. The Website Administration provides the User with the opportunity to use the Website software "as is", without any warranties from the Website Administration.

7.3. The Website Administration is not responsible for losses caused to the User as a result of another User communicating unreliable information, as well as caused by actions (inaction) of another User. The Website Administration does not guarantee that the information contained in Users' Personal Accounts (profiles) is reliable and complete. The Website Administration bears no responsibility and has no obligations in connection with advertising that may be posted on the Website.

7.4. The Website Administration is not responsible for any types of losses incurred as a result of the User using the Website/Service or individual parts/functions of the Website/Service.

7.5. Under any circumstances, the liability of the Website Administration in accordance with Article 15 of the Civil Code of the Russian Federation is limited to 10,000 (ten thousand) Russian rubles and is imposed on it only if there is fault in its actions.

7.6. The Website Administration is not responsible for violation by the User of these Rules and reserves the right, at its own discretion, as well as upon receipt of information from other Users or third parties about violation by the User of these Rules, to modify (moderate) or delete any information published by the User violating the prohibitions established by these Rules (including personal messages), suspend, restrict or terminate the User's access to all or any of the sections of the Website at any time for any reason or without explanation of reasons, with or without prior notice, without being responsible for any harm that may be caused by such action.

7.7. The Website Administration independently assesses the intentionality and harmfulness of Users' actions violating the terms of this Agreement. In case of violation by the User of the terms of this Agreement, the Website Administration has the right to demand compensation for losses, as well as block the User's access to the Website and delete their Account Information.

7.8. Neither Party is responsible for full or partial non-performance of any of its obligations if the non-performance is a consequence of force majeure circumstances arising after the conclusion of the Agreement and independent of the will of the Parties.

8. DISPUTE RESOLUTION PROCEDURE

8.1. In case of disputes between the User and the Website Administration on issues related to the execution of the Agreement, the Parties will take all measures to resolve them through negotiations between themselves. The pre-trial claim procedure for dispute resolution is mandatory. Claims of Users are accepted and considered by the Website Administration only in writing and in the manner prescribed by this Agreement and the current legislation of the Russian Federation.

8.2. To resolve disputes arising between the User and the Website Administration as a result of using the Website, the following claim procedure applies. A User who believes that their rights have been violated due to the actions of the Website Administration sends the latter a claim containing the essence of the claim, justification for its presentation, as well as all User data. The claim is sent to the Website Administration in writing by sending it to the authorized email address.

8.3. Within 30 (thirty) calendar days from the date of receipt of the claim, the Website Administration is obliged to state its position on the fundamental issues indicated in it and send its response to the authorized email address specified in the User's claim.

8.4. The Website Administration does not consider anonymous claims or claims that do not allow identifying the User based on the data provided by them during registration, or claims that do not contain data specified in this Section of the Agreement.

8.5. To resolve technical issues when determining the guilt of the User as a result of their unlawful actions when using the Internet and the Website, in particular, the Website Administration has the right to independently involve competent organizations as experts. In case of establishment of the User's guilt, the latter is obliged to reimburse the costs of conducting the examination.

8.6. If no agreement is reached between the Parties through negotiations, the dispute arising from this Agreement shall be considered in a court of general jurisdiction at the location of the Website Administration.

9. TERM, PROCEDURE FOR AMENDMENT AND TERMINATION OF THE AGREEMENT

9.1. This Agreement enters into force from the date of its acceptance by the User and remains valid for the entire period of use of the Website by the User.

9.2. This Agreement may be terminated early in the following cases:

• By mutual agreement of the User and the Website Administration;
• At the initiative of the Website Administration in case of violation by the User of the terms of this Agreement;
• At any time at the initiative of the User.

9.3. In case of termination of this Agreement on any grounds, the User is obliged to stop using the Website.

10. OTHER CONDITIONS

10.1. The Parties hereby confirm that during the execution of the Agreement, as well as during correspondence, the use of analogues of the Parties' handwritten signatures is permitted. The Parties confirm that all notifications, messages, agreements, and documents within the framework of the Parties' fulfillment of obligations arising from the Agreement, signed by analogues of the Parties' handwritten signatures, have legal force and are binding on the Parties.

10.2. The Parties acknowledge that all notifications, messages, agreements, documents, and letters sent using authorized email addresses are considered sent and signed by the Parties. The User acknowledges that all actions performed using Account Data (including sending notifications, messages, and performing other actions) are considered performed by the User.

10.3. Authorized email addresses of the Parties are recognized as:

• for the website: hello@relocaterussia.com
• for the User: the email address specified by the User during registration on the Website.

10.4. Recognition by a court of any provision of the Agreement as invalid or unenforceable does not entail the invalidity of other provisions of the Agreement.

10.5. The User confirms that they have read all provisions of the Agreement, understand and fully accept them.

10.6. In all other respects not regulated by the Agreement, the Parties are guided by the current legislation of the Russian Federation.